Frequently Asked Questions
Everything you need to know about shopping with Elm Lifestyle
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.
How long does shipping take?
Standard shipping typically takes 3-5 business days within Australia. International orders can take between 7-14 business days depending on the destination.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How do I find the right size?
Each product page features a detailed size guide. We recommend checking your measurements against our charts, as our lifestyle pieces are designed for a relaxed, comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible payment options including Afterpay and Klarna.
Can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.