Returns & Exchanges
At Elm Lifestyle, we want you to love your purchase, which is why we offer a 30-day return policy for all full-priced items in their original condition. Whether you need a different size or a different style, we are here to ensure your shopping experience is effortless.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Ensure all garments are unworn, unwashed, and have original tags attached before placing them securely in their original packaging.
Affix Shipping Label
Print the prepaid shipping label provided by our portal and attach it to the outside of your parcel, ensuring old labels are covered.
Drop Off and Track
Hand your package to your nearest authorized postal service point and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing